FAQ
FAQ
FAQ
What is the difference between using alcohol-based products and Nanoshield for disinfecting surfaces?
Alcohol based and other similar spray disinfectants only cleanse the surface from existing viruses and bacteria. Viruses and bacteria can survive on these surfaces in between scheduled cleaning times.
Nanoshield is a self-disinfecting film that viruses and bacteria cannot survive on. Using Nanoshield is the equivalent of wiping a surface with disinfectant every 5 to 10 minutes.
How long does the film/spray coating last?
At least 6 months. As long as the antiviral layer is not tampered with or scratched off, viruses and bacteria will continue to be cleansed.
Is your product safe for use with pregnant mums, children, babies and pets?
Yes. Nanoshield has undergone rigorous oral toxicity, ocular and skin irritation, mutagenicity and cytotoxicity testing. Nanoshield is perfectly safe to touch.
Can your product eliminate 99.99% of the coronavirus, COVID-19?
We have successfully tested the product against two globally recognised surrogates of SARS-CoV-2 (responsible for COVID-19). That means we know two viruses from the same genus with essentially the same properties and structure to the SARS-CoV-2 cannot survive on Nanoshield.
What is the heat resistance of the film?
E.g. if I install the film on a dining table, will a hot dish affect its copper coating?
The film can withstand boiling water (100°C, 212°F) for up to 4 minutes.
How strong is the adhesive of the film? While removing, can it be easily taken off without damaging the surface?
We have two adhesive types: low strength for glass screens and high strength for timber and painted surfaces. Removability is dependent on the application, but neither should damage the surface.
How long can the product last? Does the copper coating lose its strength after time?
The antiviral effect will last for at least 6 months till over 12 months, without tampering or scratching off the antiviral resin.
Have a question unanswered? You may contact us at .
What is the difference between using alcohol-based products and Nanoshield for disinfecting surfaces?
Alcohol based and other similar spray disinfectants only cleanse the surface from existing viruses and bacteria. Viruses and bacteria can survive on these surfaces in between scheduled cleaning times.
Nanoshield is a self-disinfecting film that viruses and bacteria cannot survive on. Using Nanoshield is the equivalent of wiping a surface with disinfectant every 5 to 10 minutes.
How long does the film/spray coating last?
At least 6 months. As long as the antiviral layer is not tampered with or scratched off, viruses and bacteria will continue to be cleansed.
Is your product safe for use with pregnant mums, children, babies and pets?
Yes. Nanoshield has undergone rigorous oral toxicity, ocular and skin irritation, mutagenicity and cytotoxicity testing. Nanoshield is perfectly safe to touch.
Can your product eliminate 99.99% of the coronavirus, COVID-19?
We have successfully tested the product against two globally recognised surrogates of SARS-CoV-2 (responsible for COVID-19). That means we know two viruses from the same genus with essentially the same properties and structure to the SARS-CoV-2 cannot survive on Nanoshield.
What is the heat resistance of the film?
E.g. if I install the film on a dining table, will a hot dish affect its copper coating?
The film can withstand boiling water (100°C, 212°F) for up to 4 minutes.
How strong is the adhesive of the film? While removing, can it be easily taken off without damaging the surface?
We have two adhesive types: low strength for glass screens and high strength for timber and painted surfaces. Removability is dependent on the application, but neither should damage the surface.
How long can the product last? Does the copper coating lose its strength after time?
The antiviral effect will last for at least 6 months till over 12 months, without tampering or scratching off the antiviral resin.
Have a question unanswered? You may contact us at .
Orders & Payment
Ordering
Nanoshield cannot modify an order once submitted. Kindly review your order carefully.
Can I cancel or modify my order before it ships? Can I update my address?
We begin processing your order immediately upon receipt and are unable to make any changes to the order once it is processed. This includes cancelling an order in full or in part, changing an address, and adding, replacing or removing items from your order.
What are my payment options?
Nanoshield accepts:
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Visa
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MasterCard
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American Express
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PayPal
If your order is cancelled for any reason, we will promptly request that the financial institution remove the authorization hold. The length of time it takes your financial institution to remove the authorization hold is determined by their policy, over which we have no control. However, it is typically between 7 and 21 days. For more information on the length of time it takes for authorization holds to be removed for order cancellations, please contact your financial institution prior to placing your order.
If you use a debit card to make a purchase, your bank places a hold on these funds in anticipation of receiving the actual withdrawal from your deposit account. We do not process the actual charge to your debit card until your order is shipped.
Duties and Taxes
Purchases may be subject to import duties and taxes that are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. In addition, you shall be responsible for any local pickup or specified delivery with your local postal service. Nanoshield has no control over these charges and local requirements and cannot predict their amount. Please contact your local customs office and post office for further information before placing your order.